Couses at Resilient Health Care Academy

Medical Records Assistant (MRA)

Learn patient record management, EMR/EHR handling, and medical documentation essentials. This program equips you with practical knowledge for real hospital environments.

  • ✔ EMR/EHR & hospital registers
  • ✔ ICD-10 basics
  • ✔ Medico-legal aspects
  • ✔ NABH-style documentation
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Deputy Duty Manager – Patient Relation Services (DDM)

Master hospital front desk operations, patient communications, billing, and leadership skills. Designed to prepare you for supervisory roles in healthcare administration.

  • ✔ Front desk operations (OPD/IPD)
  • ✔ Patient communication & relations
  • ✔ Billing & TPA/insurance docs
  • ✔ Leadership & escalation handling
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Dr Meeta Tyagi

MD(Physician); DHHM, DMLS; MHA(AIIMS)

Major (Dr) Meeta Tyagi, Founder and Executive Director of Resilient Healthcare Skill Academy, is a dynamic team leader whose passion, discipline, and unwavering ethics have been instrumental in driving the oganization's growth and success. She excels in applying operational research techniques to ensure optimal allocation and utilization of resources. Leveraging her expertise in action research methodologies, Dr. Tyagi has effectively reengineered processes and implemented impactful changes. With over 25 years of industry experience, her commitment to excellence guarantees that clients receive top-tier service.

AND WHY PHOENIX...... SYMBOL OF RESILIENCE

Rising from the Ashes

DID YOU KNOW: Greek Mythology

In Greek mythology, The Phoenix is a mythical immortal bird known for rising from its ashes, it symbolizes **renewal and rebirth**.

DID YOU KNOW: Hindu Mythology

According to Hindu mythology, Phoenix is The Garuda, the Vahan of Lord Vishnu, it is the manifestation of supreme consciousness.

Our Phoenix is the symbol of our core value: RESILIENCE

Training with Experience & Excellence at
A unit of m&m Resilient Ventures

What Will You Learn In Our Hospital-Focused Training Course

  • 1

    Hands-on EMR/HMIS Skills

    Real-time patient registration, visit updates, discharge entries, and data accuracy in hospital software.

  • 2

    OPD/IPD Documentation & MRD Standards

    NABH-style record hygiene, file indexing/retention, discharge summaries, and ICD-10 basics.

  • 3

    Front Desk & Patient Coordination

    Queue/appointment management, admissions & discharge desk workflows, escalation and inter-department handoffs.

  • 4

    Billing & Insurance/TPA Foundations

    Pre-auth paperwork, package vs itemized overview, document checklists, and cashiering etiquette.

  • 5

    Communication & Service Excellence

    Hindi/English scripts, empathy, complaint handling, professional etiquette for phone/WhatsApp/in-person.

  • 6

    Excel/MIS & Job Readiness

    Hospital registers, basic dashboards, resume clinic, mock interviews, and local placement preparation.

Course Video Presentation

RHSA Advantage (Why Choose Us)

Government Recognition

Skill India • HSSC • NSDC aligned programs

Hands-On Learning

Simulated EMR/HMIS labs + hospital exposure

Assured Job Pathway

Clear criteria + multiple interview opportunities

Local Placements First

Dankaur–Greater Noida–Jewar & nearby hubs (Rabupura, Knowledge Park, Kasna)

Bilingual Delivery

English + Hindi (friendly, community-centric training)

Industry-Built Syllabus

Inputs from MRD, front-desk & quality teams

Upcoming Session – RHSA Training Orientation

Join us for the orientation program designed to introduce you to RHSA’s certified healthcare training. This session will walk you through the course structure, industry benefits, and placement opportunities. Limited seats are available, so register now to confirm your spot.

Apply Now

Contact Details

For registration-related queries, please reach out to us using the contact details below. For general inquiries, feel free to use the form provided.

Location

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